Product features Adware detection technology accumulated with V3 development and operation Fast pattern updates provided by AhnLab Security Response Center Detection of unknown adware and spyware Various diagnostic methods including registry scan and file size checking Easy-to-use UI System requirements Operating System Windows 9X, Windows ME, Windows 2000 Professional, Windows XP Home Edition, Windows XP Professional (Windows XP Professional 64bit Edition is not supported) Web Browser Windows Internet Explorer 5.01 SP2 or higher (Internet Explorer 7.0 Beta 2 is not supported)

1. Start MySpyZero and select Scan/Repair in the menu.   2. In Scan, select items to scan. Click Scan to scan for spyware.   3. Check the number of potentially harmful program detected and click the potentially harmful program to repair. If you click all, all of the malicious programs will be repaired. If you would like to cancel your selection, click Cancel.   4. After the repairing is finished, the window appear to let you know that the repairing has been finished. If you click OK, it will go back to the Scan/Repair window.   5. In System Cleanup menu, click to delete files that spyware can disclose or use for malicious purpose.   6. If an error continues to occur when no malicious program is detected, click AhnLab.com in upper right corner and contact Customer Support.   7. You can check the results for scanning, repairing, and other tasks in Recent Activity in the order of date the tasks were performed.

1. Scan/Repair   After starting MySpyZero, scan your computer for malicious code infection and if any of your files are infected by malicious codes, repair them. Caution: To perform the scanning properly, you must log in as an account with administrator’s privilege. Select scan item: Select items to run malicious code scan/repair. a. Quick Scan (Required):   If you select Quick scan (Required), files and registry that have high risk of being infected with malicious codes will be automatically scanned. This mandatory option cannot be disabled. b. Custom Scan   If you select Custom scan, you can select hard disk or folders you want for scanning. Click Custom scan, and click the plus sign (+) to select hard disk drive and folder for scanning. c. Home page   If Microsoft Internet Explorer is infected by a potentially harmful program and its homepage address is changed to to other without your consent. If you click Repair after scanning, the message displays “Enter the address to use for your home page. The home page will be changed to this address after repairing? Enter the address that you want to use for Microsoft Internet Explorer homepage.   2. Report the new unwanted program   When an error occurred in you computer although no potentially harmful program is found by MySpyZero scan, please describe the symptoms in detail and submit to AhnLab.   3. System Cleanup   Potentially harmful program may disclose your private information temporarily saved in your computer or exploit those information for malicious purposes. Please periodically clean up your system to protect your important private information safely and optimize your system storage space. 4. Quarantine   A potentially harmful program that has been repaired will be deleted and stored in the quarantine for certain period. You can restore the potentially harmful program when an error occurs in your computer after repairing or important personal data is damaged.   5. Recent Activity   The Recent Activity shows the history of scan/repair, real-time detection, system clean up, and other tasks done in order of the date the task were performed.

1. What is Spyware?   Spyware is classified as a kind of program that violates a user’s privacy and is potentially harmful. Spyware can be divided into Trackware or Adware. Trackware is a program that collects the condition of a user’s Internet use, and Adware is a program that pops up advertisement windows in a user’s computer. Both programs are not initially designed out of malevolence and installed with the agreement of a user, but many times users are not aware of that they have agreed. Spyware is not designed to release any of the user’s personal information but it collects the user’s habit history. During this process, a user’s personal information may be disclosed. From a user’s perspective, any unwanted program that has been installed without the user’s explicit knowledge is classified as Spyware.   2. How is Spyware different from Viruses?   Usually viruses are referred to all harmful programs. Viruses inflict damage to the files and operating system of a computer system. Spyware do not cause any harmful damage to a computer system, it only discloses personal and private information of a computer user.   3. What are the problems caused by Spyware?   Spyware can cause following problems: - Possibility of disclosing one’s personal information. - Slowing down the performance of the computer system - Possibility of a bug causing various system problems and errors - The feeling of insecurity.   4. How do I protect myself from Spyware?   You can protect yourself from Spyware by following the steps below: - Use Window update sites to install main update and service packs;    (http://windowsupdate.microsoft.com) - Do not read spam mails and delete them all - Visit reliable websites - Install ActiveX Controls only from reliable homepages - Install an Anti-Spyware program such as MySpyZero   5. What are the basic requirements to run MySpyZero?   The system requirements to run MySpyZero are as follows: - CPU: Pentium 266 MHz or higher. - OS: Windows 98, Windows 98SE, ME, Windows 2000 Pro,    Windows XP Home, Windows XP Professional - RAM: 32MB or higher - HDD: 50MB or higher   6. How do I remove the program completely?   If an error occurs due to problems with the network, during program installation, or you no longer want to use the program and want to remove MySpyZero completely, then please use the removal program provided. Before removing the program, you must stop running MySpyZero and also close the web browser through which you installed MySpyZero.   >> MySpyZero Removal Tool